Contact Us

Use the form on the right to say hey! Messages will be answered in 24-48 hours, if we do not get back to you in that timeframe, resend your message! We would hate for your note to get lost in the shuffle. 

 

xo 

 

Shipping Info

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Shipping & Returns

Apothecary orders will ship in 2-5 business days. Jewelry & combined orders can take up to 10 business days (usually much less). We do our best to get your order to you as quickly as possible, but with everything being made by Ty's two hands, items currently in production may take a little longer to ship. If you have concerns, or need an order rushed, email the general inbox at ebbandflowbyty@gmail.com and we will do all we can to accommodate. 

Returns are not accepted. If you are unsatisfied with your product, email ebbandflowbyty@gmail.com, and exchange instructions will be provided. Oftentimes, you will be receiving store credit once your returned item arrives at the studio.